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We want you to love what you have purchased at JustLeatherGR! We will gladly accept returns and exchanges. Please contact us before you return your item at info@justleathergr.com.

The item must be in its original, unworn condition in order to be refunded. While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. Returns and exchanges must be sent back within 14 days of delivery. Please send back the item and share with us the tracking number, for your protection. We are not responsible for lost returns. Please use the regular postal service, not courier services.

All refunds will be credited to the original method of payment. 

More information about the returns/exchanges:
-In case of refund for free shipping items, you will be charged the shipping costs that we paid to ship your order.
-In case of exchange, buyers are responsible for return as well as for exchange shipping costs.
-The buyer is responsible for the return shipping costs.
-Items in SALE CATEGORY are non-returnable, unless they arrive to you damaged or defective.
-Custom orders are non-returnable, unless they arrive to you damaged or defective. In the case that you will receive your custom order damaged or defective, you can only exchange the product for an identical new product (no refunds accepted).
-Concerning orders that include more than 2 pairs of shoes, buyers are not able to return all the pairs, but should keep at least 1 of them.
-The orders that the buyer refuses to receive, are non refundable.